Head of Commercial Finance - Innovation, Marketing, Digital


Job Ref:
12530

Job Title:
Head of Commercial Finance - Innovation, Marketing, Digital

Location:
Slough

Salary:
Competitive

Closing date:
26th January 2018

Job Description

O2 is the commercial brand of Telefonica UK Limited, a leading digital communications company owned by Telefonica S.A. With over 25 million customer across the UK, O2 is one of the world`s most innovative companies putting our customers at the heart of everything we do.

We are more than just a network. We open up the endless possibilities of technology, connecting our customers to the things that they love and exploring new ways to open up the world for them.

We are always on the lookout for great talent. Just like our customers, we our employees more. From a choice of benefits, rewards, training and ongoing career development there are many reasons to join O2.

Key role accountability / purpose

This role is pivotal to the wider success of Telefonica UK. We are seeking a gifted and experienced financial leader who can provide leadership and strategic direction to this dynamic organisation.

The role has significant financial responsibilities so we are looking for an individual with gravitas who is comfortable in challenging the status quo as the day to day norm.

The successful candidate will be able to engage with senior Sales and Marketing executives and effortlessly be able to `talk their language` while at the same time maintaining a crystal clear view of keeping the business focussed on the core activities that drive shareholder value.

The primary activity is to closely business partner the Chief Digital Officer, the General Manager of Consumer (probably the largest role outside the Board) and the Director of Products and Category Management, with all matters relating to (but not limited to):

-To work closely with Marketing to design bold, disruptive, market leading propositions over the next three years for the Consumer Pay Monthly, Consumer Pay As You Go and Small & Medium Business P&Ls
-To be influential across the business to ensure we have carefully considered the many execution complexities of delivering market leading propositions and innovations
-Management of a large suite of Products including but not limited to MyO2 / O2 Wifi/ Priority / Insurance / Repairs / O2 Open / / SmartTech / Office 365 /
-Financial Management of Marcoms and Sponsorship of The O2, O2 Academies and England Rugby
-Maintaining market leading Net Promoter scores and Customer Satisfaction Index scores (NPS and CSI)
-Work with Telefonica Group to bring major group propositions to the UK if value accretive to do so
-To fully understand the accounting implications (IFRS15 etc) from all proposed propositions and ensure we achieve the right outcome for our customers, the business and for our Financial Statements
-Transformation. To act as the Commercial Finance lead for our we invest significantly over the next 10 years to transform our business and remain the digital front runner
-Wholesale. To continue to grow our wholesale revenues with our strategic partners such as Sky, Lyca, etc
-SMIP (Smart Metering). To maximise our substantial contract to be the leading telecommunications service in this sector

Role responsibilities

-Direct / Full accountability for the Digital P&L
-Indirect responsibility of a multi-billion Consumer and SMB P&L by delivering market leading, bold, disruptive propositions
-Insight, analysis and financial decision leadership
-Maintaining award winning / industry leading customer satisfaction scores
-Maintaining industry leading customer churn
-Working closely with O2`s General Managers to deliver highly innovative and unique propositions to the UK that will grow our Consumer and SMB revenues
-Outperforming the market with acquiring and retaining customers
In return for your efforts, you`ll be rewarded in typical Telefonica style:

A competitive salary and benefits that you get to choose, including our cycle to work scheme, carbon offsetting, flexible working and childcare vouchers. Great news if you`ve got little ones or other family commitments, or if you want to be more green. And of course you can expect support, recognition and the chance to progress with us.

Telefonica`s commitment to a great work-life balance allows us to consider flexible approaches to working. Like to know more? Feel free to raise it.

Joining Telefonica means opening up a world of freedom, support and possibility. A fascinating world where you`ll be able to think bigger, be bolder and try new things. And where there are endless opportunities to develop your career.
There`s so much to discover. Your adventure starts here.



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