Trading Manager

Job Ref:

Job Title:
Trading Manager

Slough/Leeds/Preston Brook


Closing date:
30th April 2018

Job Description

O2 is the commercial brand of Telefonica UK Limited, a leading digital communications company owned by Telefonica S.A. With over 25 million customers across the UK, O2 is one of the world`s most innovative companies putting our customers at the heart of everything we do.

We are more than just a network. We open up the endless possibilities of technology, connecting our customers to the things that they love and exploring new ways to open up the world for them.

We are always on the lookout for great talent. Just like our customers, we offer our employees more. From a choice of benefits, rewards, training and ongoing career development there are many reasons to join O2.

About the Team:

We drive and own the commercial performance of the SMB P&L. We manage the commercial performance through ownership of the acquisition, retention and growth strategy of the P&L. This is across all SMB Mobile, Non-Mobile and Device related products and services. We shape, manage and influence the sales trading performance of these products and services across all channels to market.

The team is made up of four key areas - Strategy & Transformation, Pricing & Proposition, Acquisition & Device Pricing, and Management of Retention and In-Life. The four areas report in to the Head of SMB, with responsibility for driving a significant proportion of revenue, profit and mobile market share in to the O2 UK operating business (OB).

Your Role:

Your role will be to develop and deliver a new area of revenue growth to our business. Looking at our existing `in contract` base and looking to grow our base as well as our revenues. You will play a pivotal role in producing and communicating Customer, Market and Sales insight to the P&Ls senior stakeholders across Marketing, Finance and Sales. The insight you generate will be crucial to you delivering the right propositions, mechanics and trading decisions to drive the P&Ls sales performance, removal of barriers to trading and delivery on the commercial commitments of the SMB P&L to the O2 UK OB.


-Drive Total Revenue, MSR & CC and deliver underlying growth in the base - drive the adoption and usage of value added services in the base and prevent Revenue/CC leakage
-Together with Customer Insight and Marcomms establish cross/sell upsell capability & plan for SMB to drive incremental in life revenue - Non Mobile services, data upsell, Roaming etc...
-Enhance SMB Propositions, Products, Services & Pricing portfolio to better meet the needs of in contract Customers - drive adoption and usage of value added services
-Drive `richer and longer relationships with our Customers`
-Manage the P&Ls Non-Mobile Revenue Outlook

Skills & experience:

Essential skills:
-Excellent commercial acumen
-Excellent stakeholder relationship management
-Excellent Excel and PowerPoint skills
-Excellent communication/story telling skills

Desirable experience:
-Business experience - specifically P&L or Sales
-Previous Finance experience

Additional Information:

Grade: PCGU

Salary and benefits:

We are looking to pay a competitive salary (depending on experience) for this position, and in addition we have some great benefits that could include a bonus, life cover, health care, holiday entitlement and lots of flexible benefits too.

Telefonica`s commitment to a great work-life balance allows us to consider flexible approaches to working. Like to know more? Feel free to raise it.

Joining Telefonica means opening up a world of freedom, support and possibility. A fascinating world where you`ll be able to think bigger, be bolder and try new things. And where there are endless opportunities to develop your career.

There`s so much to discover. Your adventure starts here.

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