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Cookies

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What are cookies?

Cookies are small text files stored on your device by a web browser (e.g Internet Explorer) that may hold information about your previous visits to our site and may contain personal data relating to you. We use this information to offer you a more personal browsing experience and to enhance your use of our websites. By using our site you consent to cookies being used in accordance with our policy. For more information on privacy, personal data and cookies, visit the official ICO website at www.ico.gov.ukwww.dataprotection.iewww.aboutcookies.co.uk or www.whatarecookies.com.

What do cookies do?

Cookies perform many different tasks within our website; however their key role is to remember your preferences so we can give you an improved service. If you've ever placed items in your basket, had to leave our site and returned later to find the items still in your basket, this is an example of one of our cookies in action. Cookies also ensure that any adverts you see online both on our website and on third party websites will be more relevant to your interests.

How do cookies help when you visit our site?

Cookies allow us to treat you as an individual; using knowledge gained from your previous visits and preferences we can tailor our site so that it is more personal to you, allows you greater interactivity and is easier to use.

Why are we telling you this?

To ensure you are completely aware of the types of cookies we use and to enable us to continue to bring you the best possible website experience, we are giving you a detailed outline of the cookies we use and their unique role in your website experience.

Types of cookies

  • Strictly necessary cookies - These cookies enable you to navigate our site and gain full access to its features and secure areas. Without these cookies the website may fail to operate correctly.
  • Functionality cookies - these cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region, or your login details, if you choose this).
  • Performance cookies - These cookies remember information about how you and other visitors use our website. This gives us vital information such as which pages are visited most often and if visitors are receiving error messages from certain pages. The role of these cookies is to allow us to analyse and improve the performance of our website ensuring you receive a consistent look, feel and experience. Performance cookies (often known as web analytic cookies) don't collect any information that identifies the visitor and all information collected is aggregated and therefore anonymous.
  • Targeting or advertising cookies - These cookies are used to deliver adverts more relevant to your personal interests. Alongside this they limit the amount of times you see an advert and measure the effectiveness of adverts. This means you won't keep seeing irrelevant adverts or the same adverts over and over. These cookies are usually placed by trusted third parties (such as advertising networks) who we have a relationship with. They remember that you have visited a website and what pages you have viewed and the information within the cookie is shared with other organisations such as advertisers. These third parties may combine data which we share with data from other sources such as other websites or mobile applications. This combined data may then be used to ensure that we can better target you with products and services that are relevant to you. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations that generate the advert. In line with Internet Advertising Bureau (IAB) guidelines, all our adverts carry the clearly displayed AdChoices  /icon. Clicking the AdChoices icon will give you access to information about privacy and behavioural advertising and allow you to quickly opt out of receiving further adverts. For more information visit www.youradchoices.com or to learn more about the IAB’s Online Behavioural Advertising Framework click here. Please note that by opting out of receiving adverts from one browser, device or app will not necessarily opt you out of all such adverts from all browsers, devices or apps

You can find more information about the individual cookies we use on our website and the purposes for which we use them in the table below.

Strictly Necessary / Functionality Cookies

Cookie name

Purpose

Duration

exp_csrf_token

Automatically set by the website Content Management System software to add extra anti-hacker security to any forms within the website (functionality currently unused)

2 hours

exp_session_id

Automatically set by the website Content Management System software to create a 'session' for the visitor to record user state across webpages (functionality currently unused)

1 hour

chtr_prslnz_category

Used to record the business area personalisation from the homepage.

12 months

exp_last_activity

Automatically set by the website Content Management System software to record the date and time of the last interaction you had with the website (functionality currently unused).

12 months

exp_last_visit

Automatically set by the website Content Management System software to record the date and time of the last visit you had to the website (functionality currently unused).

12 months

gdpr_cookie_settings

Used to record what your preferences are when you agree to the cookie message on first visiting the website.

12 months

Performance Cookies

Cookie name

Purpose

Duration

_ga

Identifier used by Google Analytics to uniquely identify users.

24 months

_gid

Identifier used by Google Analytics to uniquely identify users.

1 day

_gat_UA-178041137-1

Used by Google Analytics to limit the request rate to their service

1 minute

 

Targeting or Advertising Cookies (including ad measurement)

The following cookies are set by our trusted third parties for the purposes of serving you advertisements away from our site.

Cookie name

Purpose

Duration

Further Information

_fbp 

This cookie will help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising. 

3 months

View Facebook's Cookie Policy

Facebook’s Opt-out

_gcl_au

Used by Google AdSense for experimenting with advertisement efficiency across web sites using their services.It’s the first party cookie for “Conversion Linker” functionality – it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.

3 months

View Google’s Cookie Policy

Google’s Opt-out

LinkedIn.com

Cookies set under a LinkedIn domain will help deliver our advertising to people who have already visited our website when they are on LinkedIn. For a complete list of LinkedIn’s cookies, please refer to LinkedIn’s cookie policy.

View LinkedIn’s Cookie Policy

LinkedIn’s Opt-out

How to withdraw your consent to the use of cookies

You may withdraw your consent to performance, and targeting and advertising cookies at any time by selecting the appropriate settings in our consent management platform.

You can block most cookies (except for Flash cookies) by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you block all cookies (including essential cookies) you may not be able to access all or parts of our services, or you may experience reduced functionality when accessing certain services. The procedure to block cookies depends on which internet browser you are using:

Where can I find more information about cookies?

Find out more about cookies, including how to disable/enable and delete them, at the following website www.aboutcookies.org.You can opt-out of receiving cookies from a range of ad servers by visiting www.youronlinechoices.com and following the instructions provided.

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