Our IT is pretty amazing

Our tech and added value services provide our customers with more. And our own IT offers our colleagues much more too. Sure there’s all the usual hardware and software stuff. But we also plan, design, build, operate and run our own systems, services and products. How many IT teams can say they do that?

We consolidate our IT. We simplify, standardise and revolutionise our own applications. It’s all in a day’s work. At the heart of everything, we enable our business to grow. We amaze our customers and colleagues with new possibilities. And we develop, test, research and bring all kinds of ideas to life at The Lab.

Networks

Our network operations team is the backbone of our UK business. We’re the people behind our network modernisation programme. Passionate about quality we deliver a great network experience for all.

Service Management

A third of the UK economy relies on O2. So nothing less than fantastic services will do. Our purpose is clear. To run industry-leading services. To do things even better. To put the customer experience at the heart of everything we do.

Business Operations

We bring different teams together with one aim – to provide a safe and secure environment for our customers and colleagues. We deliver all kinds of services. And we provide the infrastructure (not the IT and network) our business runs on.

SMIP (Smart Metering)

We support one of the largest smart metering projects on the planet, providing communications services to the public sector. Maintaining quality, compliance and consistency, you’ll support the team and help to save energy and the world.

Typical roles

Service Managers. Service Controllers/Major Incident Managers. Service Desk Analysts. Network Engineers. Radio Analysts. IP Transmission Designers. Information Security Managers. Disclosure Officers. SOC Analysts. Solution Architects. Sharepoint Developers. IT Project Managers.